The Millennium Group
International, LLC
46169 Westlake Drive
Suite 240
Sterling, VA 20165
ph: 703-260-6716
info@tmgi.net
Copyright The Millennium Group International, LLC. All rights reserved.


Transformation - Management Consulting - HR Consulting
Leadership Development - Professional Development Training
Financial Management




Home


The Millennium Group International, LLC
46169 Westlake Drive
Suite 240
Sterling, VA 20165
ph: 703-260-6716

info@tmgi.net

Leadership and Management Development


Managing and Leading in the New Millennium
Course Objectives:
  • Recognizing the difference between managing and leading and identifying when each is
    essential
  • Knowing and describing the behaviors of effective leaders
  • Beginning to develop leadership behaviors
  • Identifying management and leadership strengths and development needs
  • Drafting a development plan
1 day, can be customized

Great Managers Workshop
Course Objectives:
  • Discover what is unique about each person and then capitalize on it.
  • Know and value the unique abilities and even the eccentricities of their employees.
  • Turn one person's particular talents into performance.
  • Build on what people already do well instead of trying to “fix” weaknesses.
  • Make the most of an employee’s strengths.
1 day, can be customized

Effective Interviewing
Course Objectives:
  • Knowledge of the Behavioral Interviewing Process
  • Understanding of why it is the most effective way to select employees
  • Ability to use behavioral questions; probe for behaviorally-based answers
  • Enhancement of interviewing skills through practice using behavioral questions
  • Confidence in applying the multiple interviewer process
  • Importance of selecting the right person vs. the cost of hiring the wrong person
1 day, can be condensed to ½ day, can be customized

Coaching and Counseling for Results
Course Objectives:
  • Recognize the significance coaching and counseling play in establishing trust and meeting
    organizational goals
  • Appreciate the role of ongoing coaching and counseling in performance appraisal, employee
    training and development, performance improvement, and goal achievement
  • Learn to evaluate employee capability and motivation to perform
  • Design implementation plans to close the assessed performance gap or meet developmental
    goals
  • Experience and apply  successful coaching and counseling models
  • Discover how day to day coaching and counseling simplify and strengthen effectiveness
  • Recognize and maximize upon “coachable moments”
1 day, can be condensed to ½ day, can be customized

Delegating and Motivation
Course Objectives:
  • Understand the importance of motivating through delegation and the problems of poor
    motivation/delegation
  • Communicate the purpose of every delegated assignment
  • Utilize a multi-level delegation/motivational model
  • Use delegation as a tool for motivation and staff development
  • Develop a method to monitor progress
½ day, can be customized


Effective Communication for Managers
Course Objectives:
  • Appreciate importance of effective communication and its impact on managing effectively
  • Understand the purposes of communication
  • Be able to plan communications
  • Improve listening to improve communication
  • Use effective communication to create a collaborative work environment
  • Identify how communicating and disseminating information can motivate and de-motivate
    employees and impact productivity
1 day, can be condensed to ½ day, can be customized

Communicating to Lead
Course Objectives:
  • Appreciate importance of effective communication and its impact on managing effectively
  • Understand the purposes of communication
  • Maximize your ability to plan your communication
  • Improve listening to improve communication
  • Use effective communication to create a collaborative work environment
  • Identify how communicating and disseminating information can motivate and de-motivate
    employees and impact productivity
1 day, can be customized

Motivational Leadership
Course Objectives:
  • Understand the importance of motivating through delegation
  • Identify the problems of poor motivation and/or delegation
  • Communicate the purpose of every delegated assignment
  • Utilize a multi-level delegation/motivational model
  • Use delegation as a tool for motivation and staff development
  • Develop a method to monitor progress
1 day, can be condensed to ½ day, can be customized

Essential Skills of Leaderships
Course Objectives:
  • Apply the four essential interpersonal skills that are essential to leading effectively
  • Deal with team members in ways that maintain and enhance their self esteem
  • Discuss performance and work habits in terms of team members’ behavior rather than their
    personalities or attitudes
  • Motivate team members to participate in setting goals, solving problems, and making
    decisions
  • Use effective listening techniques to increase team members’ motivation to perform more
    productively
1 day, can be customized

Managing People and Projects
Course Objectives:
  • Understand and grasp the difference between task vs. project; the components of
    successful project management and the introduction of the Process Flow diagram
  • What it takes to manage for success and the competencies needed for a successful project
    management programs
  • Enhance your ability to manage multiple projects while maintaining planning, control and
    stakeholder identification
  • Clarifying project rules, creating project goals, controlling project scope, creating the work
    plan and monitoring the project using the Gantt Chart
  • Building the project team, people first, people second, people third
  • Assigning roles, responsibilities, creating the project mission, managing team constraints
    (project role vs. job role) and resolving conflicts
  • Controlling the project from your developed work plan through ample and proactive
    communication, change management, measuring progress, closing out the project and
    identifying the lessons learned
  • Understanding why clear, concise and continual documentation is critical
2 full days with customization

Balanced Scorecard
Course Objectives:
  • Discover a set of measures with a focus on four fundamental performance areas of an
    organization: Customer Satisfaction, Financial Performance, Internal Operations and
    Learning and Innovation
  • View how this integrated approach balances the vision and mission of the organization with
    everyday operations
  • Learn how a strategic scorecard can help your organization identify the few core functions
    that translate its vision into reality
  • Identify your organization’s mission and vision of success
  • Develop your own focus of attention on the most important behaviors and results to
    influence continued and sustained success
1 Full day with customization

Managing Up
Course Objectives:
  • Learn how to assess your own work styles and habits
  • Learn how to assess others’ work styles and habits
  • Learn how to choose and implement the most effective “managing up” practices and tools
    for your situations
  • Learn how to overcome obstacles that get in the way of good “managing up”
  • Draft and develop  a plan for practicing the skills you have learned for ease of application
1/2 day, can be customized

Leading and Managing High Performance Teams
Course Objectives:
  • Identify the elements of a high performing cross-functional team
  • Learn about team development stages and understand how to lead through these stages
  • Identify and use the appropriate leadership style for initial kick off meetings, introducing a
    new team member,  and conflict resolution among team members
  • Create an open environment where problems and risks can be shared
  • Commit to completing the action learning activity
1 day, can be condensed to ½ day, can be customized

Employee Engagement
Course Objectives:
  • Focus on differentiating between company values and the employee values
  • Identify the changes your organization can make to have employees fully engaged
  • Understand what causes some employees to stay with an organization through thick and
    think
  • Determine how employees are engaged: through the organization, manager, work/job,
    and/or co-workers
1 day, can be customized

Making Meetings Work
Course Objectives:
By adapting the principles in this workshop, you can  improve the way you facilitate a meeting by
contributing to results, enhance your  influence, improve your collaboration abilities, and build
business, member, collegial, and constituent relationships
  • Focus on results, process and interactions
  • Understand the impact of planning on the success of the meeting
  • Achieving “key” involvement
  • Facilitate agreement and accountability
  • Facilitate and moderate with impact
1 day, can be condensed to ½ day, can be customized

Facilitating for Impact
Course Objectives:
  • Appreciate facilitation as a discipline that enables a group to achieve more than it could have
    on its own
  • Understand models for clear facilitation design
  • Learn terminology that expunges ambiguity about facilitation
  • Become a competent facilitator
  • Manage your own facilitation needs
  • Improve your team performance
1 day, can be condensed to ½ day, can be customized

Leading in a Technical Environment
Course Outline:
  • Keys to Effective Leadership in a Technical Environment
  • Communicating to Lead
  • Making Meetings Work        
  • Managing Time and Priorities
  • Managing Conflicts
1 workshop per day; total 5 full days, can be customized

Political Savvy
Course Objectives:
  • Become more aware of the formal and informal political landscape within your organization
  • Learn how to be more effective with all organizational “power sources”
  • Recognize how to maintain influence even when the power and politics of the organization
    shift
  • Presented in a series of three – three-hour sessions; most effective when delivered in the
    suggested order below.
  • Mastering organizational Politics
  • Building and Maintaining Great Relationships – with the “Powers” and “Powers-To-Be”
  • Increase your Influence
½ day per session; can be expanded to one full day or condensed, can be customized

Strategic Thinking and Planning
Course Objectives:
  • Define strategic thinking and planning—compare and contrast
  • Criticality in today’s organizational world
  • Understand that strategic planning is done periodically while strategic thinking is a critical
    daily activity
  • Behaviors of a strategic thinker
  • Strategic Thinking Energy Management
  • Strategic thinking tools
  • Naturally manage and organize massive amounts of information
  • Benefits of strategic thinking
1 day, can be condensed to ½ day, can be customized

Win Win Negotiating
Course Objectives:
  • Defining Win Win Negotiating and its critical elements
  • Learn the variety of negotiation styles using a style matrix
  • Understand and begin to apply the issue/relationship model
  • Understand the difference between power and influence
  • Learn how communication influences negotiations
  • Apply negotiation tactics and techniques
½ day, with workbook and assessment, can be customized

Coaching the Coach
Course Objectives:
  • Learn how to incorporate coaching and counseling into day-to-day activities
  • Discover that coaching is not a “set aside” but an integral component to establishing trust,
    doing business, getting work done, appraising performance, and developing leaders on an
    everyday basis.
  • Learn how to evaluate whether or not your employees have an understanding of
    expectations regarding performance
  • Learn how to coach your high performing employees to the next level of performance
  • Learn and practice a model that includes:
  • Getting the employee’s agreement regarding performance improvement, or an
    existing problem or developmental situation
  • Discussing alternative actions for meeting goals or solutions to the presenting issues
  • Setting a course for action and change
  • Supporting the employee toward goal achievement and improved or enhanced
    performance
  • Planning for, enabling, and coaching employees to the next level of development and
    performance
1 full day with customization

Performance Management
Course Objectives:
  • Developing SMART goals
  • Doing the job versus attaining goals
  • Communicating and negotiating expectations with employees
  • Preparing for evaluation discussions
  • Conducting the evaluation discussion; providing performance feedback
  • Handling difficult discussions
½ day, can be customized


Communication Skills

Powerful Presentation Skills
Course Objectives:
  • Increase the confidence of each participant
  • Improve the designer’s visual, vocal and verbal delivery with retention-building methods
    targeted to individual strengths
  • Enhance the content quality and presentation delivery
  • Align the communication style of each individual presenter to the presentation content and
    objectives
  • Reinforce messaging power through repetition and practice
1 day, can be customized

Communicating to Lead
Course Objectives:
  • Appreciate the importance of effective communication and its impact on managing effectively
  • Understand the purposes of communication
  • Be able to plan their communication
  • Improve listening to improve communication
  • Use effective communication to create a collaborative work environment
  • Identify how communicating and disseminating information can motivate and de-motivate
    employees and impact productivity
1 day with workshop, can be customized

Enhancing Customer Satisfaction
Course objectives:
  • Understand the differences between customer service and customer satisfaction
  • Understand that transactional components of customer interface have to be done right
  • Develop a consultative relationship with clients
  • Communicate more effectively with clients
  • Understand what is appropriate and not appropriate behavior in a customer relationship
  • Develop an action plan for enhancing customer relationships
1 day with workshop, can be customized

Building Client and Business Relationships
Course Objectives:
  • Establish the elements of building rapport and scoping client needs.
  • Implement learned positive behaviors to include collaboration and eliciting client needs.
  • Identify participants’ strengths and competencies and where improvement is needed.
  • Evaluate client needs relative to products/services or opportunities.
  • Influence the client and how to identify and reach the next sales steps.
1 day, can be customized

Multi-Generational Communications
Course Objectives:
  • Generational Diversity – we know what it is, but how do we achieve and manage it?
  • Workforce Analytics – How generationally diverse if your organization?
  • What is the gap between generational diversity reality and your organization’s goals?
  • Why is successfully recruiting/retaining a multi-generational workforce a business
    imperative?  Why change what seems to work today?
  • Strategies, tactics, tools for being the workplace of choice for a multi-generational employer.
1 day, can be condensed to ½ day, can be customized

Elevator Speech Workshop
Course Objectives:
  • How to set yourself apart from others
  • A step-by-step, never fail approach, to creating the introduction and presenting verbally
    organized thought
  • Discover methods to  ‘get their attention’
  • Develops strategies on how to close your introduction, make your point, and get action
  • Learn how to feel more comfortable; be remembered
½ day, can be customized

Executive Presentation Skills
Course Objectives:
  • Improve your visual, vocal and verbal delivery style for maximum impact
  • Understand the importance of knowing “how to” communicate your message
  • Enhance both the quality of your content and the delivery of your presentation
  • Gain an objective point-of-view from “the outside looking in”
  • Work on pre-presentation logistics to maximize your opportunity
  • Build your confidence by working on multiple rehearsals (time permitting)
  • Track your progress through digital video reviews and positive reinforcement
  • Eliminate unwanted and embarrassing habits that prevent you from achieving success
  • Improve your visual, vocal and verbal delivery style for maximum impact
Two day workshop with customization


First Impression
Course Objectives:
  • How to craft your own unique message when asked “what do you do?”
  • Improve your body language to increase your self-confidence
  • Learn what to say so that your audience will want to hear more about you
  • Create, update and improve how you will be remembered for maximum impact
½ day, can be customized

Feedback and ‘Feedforward’
Course Objectives:
  • Learn how to deliver and receive constructive feedback to increase your ability to delivery
    and provide feedback
  • Develop the ability to negotiate difficult conversations through a series of compelling written,
    verbal and listening methods
  • Learn and apply the problem solving steps of: data, judgment, feelings, impact, needs,
    action plan,  to arrive at gathering information from the essential conversation to the most
    complex
  • Proactive interactive exercises with colleagues on giving and receiving constructive feedback
  • Uncover and remove obstacles to providing clear instruction and information
  • Apply these learning techniques immediately to enable confidence to ensure the information
    is conveyed concisely, sincerely and professionally.
1 day, can be customized

Communicating and Perception
Course Objectives:
The foundation of this workshop is built on a video entitled:
Lunch Date.  
  • Identifies the variety of ways our interpretations are based on our values, backgrounds, and
    experience
  • Recognizes how perception impacts our working relationships, communication, and
    motivation using the Perception to Behavior Model
  • Understand how the power of perception, its pitfalls, and the inappropriateness of
    behaviors are based on misguided perceptions
½ day, can be customized

Communicating for Productivity and Professionalism
Course Objectives:
  • Understand the importance of two-way communication
  • Construct clear, concise messages in the interest of the receiver
  • Discriminate between clear, concise messages and messages that cause misunderstanding
    and conflict
  • Listen actively to improve productivity and professionalism
  • Use techniques to overcome barriers to communication
  • Communicate in a professional manner
½ day, can be customized

Effective Communication for Managers
Course Objectives:
  • Appreciate importance of effective communication and its impact on managing effectively
  • Understand the purposes of communication
  • Be able to plan communications
  • Improve listening to improve communication
  • Use effective communication to create a collaborative work environment
  • Identify how communicating and disseminating information can motivate and de-motivate
    employees and impact productivity
1 day, can be condensed to ½ day, can be customized

Improving Communication through Positive Listening
Course Objectives:
  • Assess personal listening strengths
  • Identify individual barriers to communication and listening
  • Learn to listen and respond with purpose
  • Match listening approaches to communication needs
  • Identifies five listening approaches and their appropriate use in different communication
    situations
1 day, can be condensed to ½ day, can be customized

Team Presentation Skills
Course Objectives:
  • Understand the ‘rules’ of presenting and create a seamless team presentation
  • Learn how to talk to one another
  • Understand the transitions of thought in presenting and why they are important
  • Get the audience to pay attention to you the presenter
  • How to analyze your audience
  • Learn the principles of presentation such as, preparation, structure, delivery and the ability
    to think on your feet
1 day, can be condensed to ½ day, can be customized

Compliance and Workplace Issues

Respect in the Workplace
Course Objectives:
  • Understand the relationship between respect within work teams and groups to increase
    productivity, creativity, and  business results
  • Recognize unethical, illegal, discriminatory, or rude behavior and know that none of these
    behaviors is acceptable within a respectful workplace
  • Recognize and practice respectful behavior in the workplace
  • Recognize disrespectful behavior and learn how to address it
Two hour workshop, can be expanded to one-half day, can be customized

Legal Hiring and Interviewing
Course Objectives:
  • Understand how to develop recruiting practices to ensure you are  practicing within federal
    compliance standards to include advertisements, employment applications, and similar
    recruiting documents
  • Increase your awareness of legal interviewing questions
  • Learn how to formulate ‘legal’ interviewing questions into questions that will provide you
    with sufficient information to make an employment decision
  • Understand how to make a fair employment selection
  • Become aware of EEO considerations to include ADA requirements within the content of
    hiring
½ day, can be customized

Managers and the Law
Course Objectives:
Covers all major EEO laws
  • Review the application of these laws to the important management tasks of interviewing,
    managing performance, discipline and electronic communication.  
  • Help managers understand their responsibilities to maintain a work environment free of
    discriminatory conduct
  • Typically customized to include an organization's specific EEO policies and procedures
  • Workshop can also cover other employment laws as requested and required by
    organizational needs
1 day, can be customized

Multi-Generational Diversity – Making it Happen
Course Objectives:
  • Generational Diversity – we know what it is, but how do we achieve and manage it?
  • Workforce Analytics – How generationally diverse if your organization?
  • What is the gap between generational diversity reality and your organization’s goals?
  • Why is successfully recruiting/retaining a multi-generational workforce a business
    imperative?  Why change what seems to work today?
  • Strategies, tactics, tools for being the workplace of choice for a multi-generational employer
1 day, can be condensed to ½ day, can be customized

Diversity Cultural Competence
Course Objectives:
  • Increase cultural competency awareness and skills
  • Increase inclusiveness regarding all layers of diversity
  • Improve communication around issues of diversity
  • Improve group cohesion through this awareness
1 day, can be customized

Diversity as a Business Imperative
Course Objectives:
  • Understand the business imperative for diversity (workforce, workplace, marketplace)
  • Develop an awareness and sensitivity for diversity and inclusion
  • Introduce the skills needed to effectively interact with a diverse workforce and marketplace
  • Provide a supportive forum to discuss diversity opportunities and challenges
  • Develop an action plan for leading change through inclusion addressing workforce,
    workplace and marketplace issues
1 day, can be condensed to ½ day, can be customized

Preventing Sexual Harassment
Course Objectives:
  • Learn the legal definition of harassment
  • Specifically understand what is harassing behavior
  • Understand the meaning of and differences between Quid Quo Pro and Hostile Environment
  • Aware of intentions vs. the impact in harassment situations to yourself, co-workers, the
    organization
  • Identifies the steps for preventing sexual harassment and learn what to do if it happens to
    you
  • What is the ‘Reasonable Person Standard’
  • Discover an awareness of harassment through a self-awareness exercise
1 day, can be condensed to ½ day, can be customize

Managing Sexual Harassment (Executive/Manager Workshop)
Course Objectives:
  • Understand your role as a leader in preventing sexual harassment
  • Become aware of ‘Taking Action’ consistently
  • Understand why to apply your organizational policy proactively, consistently, and earnestly
  • Discover compliant retaliation issues
  • Learn how to manage to ensure an harassment free work environment
  • What happens when your sexual harassment policy is not followed
1 day, can be condensed to ½ day, can be customized


Emotional Intelligence

Building Enduring Relationships
Course Objectives:
  • Identify your personal behavior attributes and how they impact their interpersonal
    effectiveness
  • Accept and respect individual differences in behavior and needs
  • Develop communication strategies to accommodate differing behavioral styles
  • Use data and understanding gained to build and maintain better interpersonal relationships
1 day with workbook, can be customized

Improving Interpersonal Relations – Understanding Yourself and Others
Course Objectives:
  • Learn how to determine your personal profile by using the DiSC personal profile system
  • Develop strategies for success and  how your behavior impacts working relationships
  • Learn how to increase your personal effectiveness
  • Recognize the barriers and/or enablers to interpersonal effectiveness
  • Draft a development plan to change and the next steps
1 day with workbook and DiSC assessment, can be customized

Listening and Influencing
Course Objectives:
  • Learn what good communication looks like, feels like, sounds like
  • Understand the skills needed to receive and give information to make communication work
  • Adapt the five-part model for complete communication to include how to give a compliment,
    constructive feedback
  • Understand the five speech acts: a request, an offer, a promise, a declaration, a dialogue
  • Understand what makes listening so powerful and what organizational dynamics gets in the
    way of listening and being heard.
1 day with workbook, can be customized

Giving and Receiving Feedback
Course Objectives:
  • Learn how to emphasize the positive with clear thought and clarity
  • Develop specific speaking skills
  • Why focus on behavior rather than on the person
  • Enhance your own feedback using “I” statements
  • Recognize why generalizations don’t work
1 day, can be customized

Handling Difficult Situations and People – From Conflict to Collaboration
Course Objectives:
  • Understand the definition of conflict
  • Identify sources of differences and/or tensions to include different personal styles
  • Acknowledge conflict; assess conflict and address conflict through a series of approaches
    and techniques
  • Recognize how to separate the people from the problem and focus on the real vs. the
    perceived problem
  • Create options for mutual resolution by hearing all points of view and conclusions
½ day with workbook, can be expanded to 1 day, can be customized

Dealing with Difficult Employees
Course Objectives:
  • How to have a difficult conversation with a difficult employee and develop key listening skills
  • Tips on handling the really difficult conversations
  • Learn the feedback process
  • Understand how to deliver constructive criticism
  • Learn how to receive and respond to constructive criticism
1/2 day with workbook, can be customized

Assertiveness
Course Objectives:
  • Recognize those specific communication skills to enhance your ability to act assertively
  • Learn how to use passive, assertive, and aggressive behavior and what is personally
    gained from using these approaches
  • Learn and practice an assertive method of communication in the workplace
  • Explore your own underlying reasons for not using assertive communication
  • Create a development plan to address your immediate needs
1/2 day, can be customized

Emotional Intelligence Series
Course Objectives:
Gain an understanding of Emotional Intelligence (EI) through an introduction involving seven mini
workshops. Learn what EI is and its importance to building, sustaining, and maximizing working
relationships and productivity in the workplace.
  • Emotional Intelligence
  • Communicating to Lead
  • Are you Ready and Willing to Listen?
  • Influencing Up, Down and Across the Organization
  • Win/Win Negotiating
  • Resolving Conflict: Acknowledging It, Assessing It, Addressing It
  • Difficult Conversation – Ensuring Success without Sacrificing Sanity
1 day, can be customized

EQinventory
Course Objectives:
  • Gain a perspective on your employees’ EQ by assessing them on their emotional intelligence
    awareness through on-line or scoring booklets.  
  • Assessment includes emotional self-awareness, assertiveness, self-regard, self
    actualization, empathy, independence, interpersonal relationship, social responsibility,
    problem solving, flexibility, stress tolerance, impulse control, happiness, optimism, positive
    and negative impression
  • TMG recommends a 2 hour debriefing the instrument with the entire group taking the
    inventory and a 2 hour debrief session with each person on their individual report and action
    plan to address indicated areas.
1 Full Day with assessment


Productivity

Achieving Work-Life Balance
Course Objectives:
  • Discover personal stress issues
  • Minimize or eliminate common daily stress issues
  • Identify areas for coping skill improvements
  • Identify ways to gain greater life satisfaction and enhance personal and professional
    performance
½ day, can be customized

Business Writing
Course Objectives:
  • Identify some purposes that guide business writing (e.g., explain, solicit support, provide HR-
    type information)
  • Review of the Basics
  • Sentence—How to begin/end and avoid fragments; appropriate length
  • Punctuation—The Rules
  • Paragraph—How to test for central idea, appropriate length
  • Word Usage—Common use and misuse; careful writer tips
  • Formats—Types (e.g., letters, fact sheets, reports) and purpose of each
  • Written material—Postal mail and e-mail correspondence, for the Web
  • Oral material—Speeches, PowerPoint presentations
  • Summary and Takeaway Thoughts (KISS Principle)
1 day, can be customized

Time Management
Course Objectives:
  • Make every precious minute matter
  • Rid their life of the three thieves stealing time away: Distractions, Interruptions and
    Preoccupations
  • Become Time conscious and Results aware
  • Identify multiple tasks that can be accomplished simultaneously
  • Reduce the bottlenecks and time contractions to their work day/daily life
  • Become more productive
½ day, can be customized

Making Meetings Work
Course Objectives:
  • Learn how to focus on meetings results, process and interactions
  • Understand the impact of how planning for success will make your meetings and panels
    successful
  • Achieve “key” involvement
  • Apply the skills of facilitating agreement and accountability among the meeting participants
  • How to facilitate and moderate with impact
½ day, can be customized

Stress Management
Course Objectives:
  • Learn the differences between positive and negative stress
  • Identify specific situations and circumstances that cause stress
  • Provide ways of managing work/life experiences so desired levels of balance are achieved
    and maintained
  • Learn how to take life seriously, but not too seriously
½ day, can be customize

Compensation Management Training
Course Objectives:
  • Elements of a total rewards program and the elements of compensation
  • Laws and regulations within which compensation programs operate
  • Sequential process of job analysis, job documentation and job evaluation
  • External competitiveness to include job pricing and the use of labor market data to
    determine competitive position
1 day, can be customized

Creating Job Descriptions
Course Objectives:
  • Learn the purpose and uses of job description
  • Practices and principles to prepare a job analysis of responsibilities, duties and specification
  • Apply guidelines for preparing effective job descriptions
  • Set clear expectations of what you expect from your workforce
  • Ensure your job descriptions are correctly classified according to Fair Labor Standards ACT
    (FLSA) guidelines
  • Learn keys to strong writing so anyone who reads the job description has a clear
    understanding of its purpose
½ day, can be customized

Change Management
Course Objectives:
  • Understand that distinguishing between change and transition can make or break a project
  • Know how to minimize resistance to change before it sabotages the effort
  • Be able to diagnose the transition stage of an individual, team, or organization, so that
    appropriate leadership strategies can be implemented
  • Identify and address the invisible changes that are occurring when it appears that nothing is
    happening
  • Assess stress level, as well as coping style types and effectiveness
  • Understand and deal with the most common reactions that plague people after setbacks;
  • Know how to develop the three critical mental habits that define optimism in self and others
  • Discover how to enable employees to quickly regain motivation and commitment after
    problems or setbacks occur
1 or 2 day, customized

Setting and Reaching Goals in Performance Management
Course Objectives:
  • Understand the criticality of goal setting
  • Know the relationship between individual contributions and organizational/unit goals
  • Set SMART goals
  • Understand the process for negotiating goals
  • Apply progress tracking and reporting mechanisms
  • Provide, accept, and apply feedback
  • Apply goal setting according to organizational use
½ day, can be customized

Essentials of Human Resources
Course Objectives:
  • Understand Human Resources role as a strategic business partner and its vital contribution
    to the organization’s success
  • Discover strategies to attract and retain top talent
  • Examine best practices for managing HR, including improving performance and creating
    compensation programs, training and benefit systems that drive bottom-line results
  • Identify and deal with potentially explosive issues with an eye to both legal requirements
    and the business needs
  • Analyze human resources issues and develop action plans that can be implemented
    immediately
One day, can be customized

Branding and Marketing Human Resources
Course Objectives:
  • Accelerate your Human Resources (HR) capabilities by developing an HR identify
  • Learn how planning, time and a pinch of marketing savvy enables you to meet this goal
  • Follow a step-by-step process to gain the much-needed positive visibility with your
    organization to produce services and meet your objectives
  • Learn how to package and market HR services to develop a business partnership
  • Learn how to project a strategic human resources brand within your organization
One day, can be customized

Telecommuting Workshop
Course Objectives:
  • Obtain the insight and skills necessary to manage and deal with the challenges of managing
    off-site employees
  • Reviews the legal issues involving telecommuting to include: FLSA, Workers’ Compensation,
    FMLA, Expectations of Privacy and Security Concerns
  • Learn how to select telecommuting candidates; what are the traits, behaviors and
    necessary skills to be successful and remain productive
  • Developing a telecommuting policy
  • Becoming a virtual coach; how to transition from on-site to off-site management
  • How to establish measureable goals and objectives and maintain productivity and
    accountability
One day, can be customized

Employee Engagement and Trust
Course Objectives:
  • Identify the benefits of trust and the risks of not having it
  • Gain a better understanding of how trust is built and lost
  • Strategize solutions for restoring trust
  • Strategize solutions for expanding trust
  • Understanding the foundations of trust: trust in self/trust in others; intentions; contracts,
    agreements, expectation, consequences, environment (physical and psychological)
  • Adapt strategies for rebuilding or expanding trust
  • How to monitor and measure trust; what are the early warning signs
One day, can be customized

Leadership Skills for Administrative Professionals
Course Objectives:
  • Learn the value of professional presence to individuals and organizations
  • Build your communication skills and speak with confidence and clarity
  • Learn valuable personal effectiveness tips and techniques
  • Enhance your ability to accept change as an inevitable and necessary part of the work
    environment
  • Draft and develop a action plan to maintain commitment and efforts to being your
    professional best consistently
1 day, can be customized

Using Energy Techniques to Revive and Sustain peak Performance
Course Objectives:
  • Explain the difference between managing energy versus managing time
  • Recognize your personal “Energy Deficits” and identify how these deficits may be negatively
    impacting performance
  • Identify the four “Energy Domains” and how they factor into an effective energy
    management plan.  
  • Draft a development a plan to apply on the job at least one Energy Technique in each
    energy domain.
½ day, can be customized

Consulting Skills
Course Objectives:
  • Work effectively with the business in assessing needs
  • Interview to get clarity and build relationships
  • Define clear goals and measures for meeting the business needs
  • Offer the right solution for the need
  • Build strong relationships with the business and influence effectively
2 day, can be condensed to 1 day, can be customized

Systems Thinking
Course Objectives:
  • Deal effectively with complex problems without apparent solutions
  • Become  more creative when facing complex, strategic organizational issues
  • Become empowered to consider new possibilities
  • Elevate your employees thinking to a level that generates different/strategic results
½ day, can be customized
TMG Instructor Led Professional
Development Training
Course Catalog
TMG Courses are organized under the following categories:
Leadership and Management Development
.
Communications
.
Compliance
Emotional Intelligence
Productivity
.
.
.

HOME

SERVICES
SUMMARY

TRANSFORM

COACHING
SERVICES

DEVELOPING
LEADERS

CONSULTING
SERVICES

TRAINING
SERVICES

LEARNING
MANAGEMENT
SERVICES

GOVERNMENT

NEWS

TASTE TESTS

ONGOING
EVENTS

RESOURCES

WHITE PAPERS

CLIENTS

ABOUT US

CONTACT US
The Millennium Group International Home Page